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Privacy Policy

Privacy Policy

Last Updated: October 14, 2025

This Privacy Policy describes how Crossover Symmetry LLC (“Crossover Symmetry,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from https://crossoversymmetry.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

By using or accessing the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices, legal requirements, or operational needs. We will update the “Last Updated” date above and post the revised policy on our website. Where required by law, we will notify you and/or obtain your consent.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide, including:

  • Name, email address, phone number, shipping and billing address

  • Order and payment information

  • Account login credentials (if you create an account)

  • Customer support inquiries or communications

We do not collect or process Protected Health Information (PHI) as defined by HIPAA.

2.2 Information We Collect Automatically

When you use our Site, we may automatically collect information such as:

  • Browser and device information (e.g., IP address, device ID)

  • Pages viewed and actions taken on our Site

  • Referring and exit pages

  • Interaction with email campaigns or ads

We collect this through cookies, pixels, and similar tracking technologies.

2.3 Information from Third Parties

We may receive information from:

  • E-commerce platform providers (e.g., Shopify)

  • Payment processors

  • Marketing and analytics partners (e.g., Meta)

All third parties are contractually obligated to process data in accordance with this Privacy Policy and applicable laws.

3. How We Use Your Information

We use your information to:

  • Fulfill and deliver orders and process payments

  • Manage your account and authentication

  • Provide customer service and respond to inquiries

  • Detect and prevent fraud or security issues

  • Improve website performance and shopping experience

  • Deliver and measure targeted advertising campaigns

  • Comply with legal obligations and enforce our terms

We do not use your information for medical or diagnostic purposes.

4. Cookies, Pixels & Tracking Technologies

We use cookies, tags, and pixels (including the Meta (Facebook) Pixel) to:

  • Understand how visitors use our site

  • Improve site performance and shopping experience

  • Deliver personalized advertising across platforms

Opt-Out Options:

We also honor Global Privacy Control (GPC) signals for eligible browsers and accounts.

5. How We Share Your Information

We do not sell personal information. We may share your information:

  • With vendors and third-party service providers for payment processing, shipping, analytics, marketing, and customer support

  • With advertising platforms to deliver relevant ads

  • To comply with legal obligations or respond to lawful requests

  • With affiliates and business partners under contractual safeguards

6. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, or disclosure. These include:

  • SSL/TLS encryption

  • Secure payment processing

  • Limited access controls and periodic security reviews

No system is entirely secure, but we work to protect your data using industry-standard measures. If a breach occurs, we will comply with Florida breach notification laws.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill transactions and provide services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

Once no longer needed, information is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have rights to:

  • Access or request a copy of your personal information

  • Request correction or deletion

  • Opt out of targeted advertising and certain sharing

  • Withdraw consent where applicable

To exercise your rights, contact support@crossoversymmetry.com.
We may need to verify your identity before processing your request. We do not discriminate against individuals for exercising their privacy rights.

9. International Transfers

If you are outside the U.S., your information may be transferred to and processed in the United States. We use appropriate legal mechanisms (e.g., Standard Contractual Clauses) when required by law.

10. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If we discover such information has been provided, we will delete it promptly.

11. Third-Party Links

Our Site may contain links to other websites we do not control. We are not responsible for their privacy practices. Review the privacy policies of any third-party sites you visit.

12. Governing Law & Disputes

This Privacy Policy is governed by the laws of the State of Florida. Any dispute arising out of this Privacy Policy shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with the arbitration terms set forth in our Terms of Service.

13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Crossover Symmetry LLC
support@crossoversymmetry.com
225 5th Ave, Suite 2
Indialantic, Florida 32903
303.403.0126